Legal Information

Legal Information - ZENOSTORES

ZENOSTORES values transparency and compliance with applicable laws. Below are the necessary legal details for using our website.

1. Responsibility for Content

The information provided on this website, including texts, images, product descriptions, and other content, is the exclusive responsibility of ZENOSTORES. The company is committed to providing accurate and up-to-date information, but it is not liable for any errors or omissions.

2. Consumer Rights

In accordance with applicable laws, ZENOSTORES respects all consumer rights. This includes, but is not limited to:

• Right of Withdrawal: The consumer has the right to cancel the purchase within 7 (seven) calendar days from the receipt of the product, without any justification, as stated by Article 49 of the Brazilian Consumer Protection Code.
• Legal Warranty: Purchased products have a minimum warranty of 90 (ninety) days, as stipulated by Brazilian law.
• Exchanges and Returns: The customer has the right to exchange or return products within the period established in our Exchange and Return Policy.

3. Privacy Policy and Personal Data Protection

ZENOSTORES collects and processes personal data in accordance with the General Data Protection Law (LGPD - Law No. 13,709/2018). For more information on how your data is collected, used, and protected, please refer to our Privacy Policy.

4. Intellectual Property

All content on the website, including but not limited to texts, images, logos, graphics, videos, and design, is protected by copyright and other intellectual property laws. Reproduction, distribution, or unauthorized use of any content on this website is strictly prohibited.

5. Limitation of Liability

ZENOSTORES is not responsible for any direct, indirect, or consequential damages, including but not limited to, loss of profits, data, or business interruption, that may result from the use or inability to use our website or products purchased.

6. Changes to the Terms of Service

ZENOSTORES reserves the right to modify or update these Terms and Conditions at any time, without prior notice. Changes will be posted directly on this website. It is the user's responsibility to periodically review the Terms and Conditions to stay informed about updates.

7. Jurisdiction

The parties agree that any dispute or controversy arising from these Terms and Conditions will be resolved in the courts of Holliston, MA, United States, and hereby waive any other jurisdiction, regardless of how privileged it may be.