Terms and Conditions of Service

Terms and Conditions of Service - ZENOSTORES

Welcome to ZENOSTORES! By accessing and using our website, you agree to the following Terms and Conditions of Service. If you do not agree with any of the terms below, do not use our services.

1. General Information

ZENOSTORES is an online platform for purchasing products. The Terms and Conditions below govern the use of this website, as well as all purchases made. The company ZENOSTORES 

2. Acceptance of Terms

By accessing the website www.zenostores.com or using any of our services, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, do not use our services.

3. Modifications to Terms

ZENOSTORES reserves the right to modify these Terms and Conditions of Service at any time. Changes will be posted on this page, and the date of the most recent update will be indicated at the end of this document. We recommend that users check this page periodically to stay informed of any changes.

4. Registration and Account

To make a purchase, users are required to register with accurate and up-to-date information. The user is responsible for maintaining the confidentiality of their account and password. ZENOSTORES is not responsible for any misuse of the account.

5. Products and Prices

Product prices are subject to change without prior notice, according to internal company policies or suppliers. All prices and promotions are valid while available on the website. ZENOSTORES reserves the right to correct any pricing or product description errors.

6. Payment Methods

ZENOSTORES accepts various payment methods, including credit and debit cards, bank slips, and other methods that may be added over time. Payment will be processed through a secure payment platform.

7. Shipping and Delivery

Information about shipping costs and delivery times is provided during the purchase process, and may vary depending on location and product availability. ZENOSTORES is not responsible for delays caused by couriers or other external factors.

8. Exchanges and Returns

We are committed to ensuring your satisfaction. If you are not satisfied with the product, you may request a return or exchange within 7 calendar days after receiving it. Products must be in perfect condition, without signs of use. Please refer to our Exchange and Return Policy for more details.

9. Intellectual Property

All content on the website, including but not limited to, texts, images, logos, graphics, and design, is the exclusive property of ZENOSTORES and is protected by intellectual property laws. Reproduction, distribution, or unauthorized use of any content without prior permission from the company is prohibited.

10. User Responsibility

The user agrees to use the website and purchased products responsibly and in compliance with applicable laws and regulations. ZENOSTORES is not responsible for any damage or loss resulting from improper use of the services or products.

11. Limitation of Liability

ZENOSTORES is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our services. This includes, without limitation, loss of profits or business interruption.

12. Privacy and Data Protection

ZENOSTORES collects and processes personal data as described in our Privacy Policy. By using our website, you agree to the collection and use of your information as described in that document.

13. Applicable Law

These Terms and Conditions are governed by Brazilian law. Any disputes related to the use of the website will be resolved in the competent courts of the city of Holiston MA

For more information about our Terms and Conditions, please contact us via email at: zenostores.com@zenostores.com.

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